Product and billing support
Email support@scoutlaneai.com with your workspace name and a short description. Never email passwords, card numbers, UPI PINs, or OTPs.
Contact us
Talk to the Scoutlane team.
Contact us about workspace onboarding, plans, billing, security, privacy requests, or a problem using the service. Scoutlane AI is a Jovren Labs product serving customers online.
Response hours
Support is monitored Monday to Friday, 10:00-18:00 India Standard Time, excluding public holidays. We aim to acknowledge ordinary requests within two business days.
Privacy and security
Use the same address for privacy requests or suspected security issues and clearly mark the subject. Candidate requests may need verification or coordination with the employer.